Shipping policy

Thank you for choosing Aura Glitch! We strive to provide you with a seamless shopping experience. Please review our shipping policy to understand how we handle the delivery of your artistic treasures.

1. Processing Time:

  • Orders are typically processed within 1-3 business days.
  • Custom or made-to-order items may have longer processing times; details will be mentioned on the product page.

2. Shipping Methods:

  • We utilize reliable carriers for safe and efficient delivery.
  • Standard shipping options are available, and expedited shipping can be selected at checkout for faster delivery.

3. Dropshipping:

  • Some items may be fulfilled through our trusted dropshipping partners to ensure a wider selection and quicker delivery.
  • If your order includes items from different suppliers, they may arrive separately.

4. Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
  • Free shipping may be available for orders exceeding a specified amount; check our promotions for details.

5. Tracking Information:

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • Track your order in real-time to stay updated on its journey to your doorstep.

6. International Shipping:

  • We offer international shipping to art enthusiasts around the globe.
  • International shipping fees and delivery times vary based on the destination.

7. Customs and Duties:

  • International customers are responsible for any customs duties or taxes imposed by their respective countries.

8. Address Accuracy:

  • Ensure your shipping address is accurate during checkout to prevent delays or misdelivery.
  • Contact us immediately if you notice any discrepancies in your shipping information.

9. Returns and Refunds:

  • Refer to our Returns Policy for information on returning items and our refund process.

10. Customer Support:

  • Our customer support team is here to assist you with any shipping-related inquiries.
  • Contact us at aura@aglitch.art or through our Contact Page.

Thank you for choosing Aura Glitch. We appreciate your support and hope our creations bring joy to your space!